Recently started getting a few calls into the shop from a person that said he was part of the "Verizon Win Back Team". I have never heard of such a thing. So after letting him call a few times I decided to take the call. Come to find out what Verizon does is have a team and they are the "Win Back Team" and it's for getting customers that have left advertising with Verizon Superpages to come back to them. No to me this really does not make much sense, so in my mind I try to rationalize it out. If in my business I lose a customer due to something I did then I really do not think i'll call them and tell them I am part of the "Win Back Team". In business you typically get one chance to [+]