I was recently in the Best Buy in Fredericskburg, VA. What a treat it was seeing the young man in the computer department sell a computer and monitor to an older lady. I would title it "the ultimate upsell"...This guy did not just have one upsell but he had 4 in all. I found the best one was this: Best Buy Employee: "Do you know how when you get a new computer it has all those program on it you don't want?" Customer: "Yes, I know what you mean" Best Buy Employee: "Well, we have a service and we will remove all those programs from the computer" Customer:  "Can't I just remove them myself?" Best Buy Employee: "No, that is where people get confused. If you try to go in and just "remove" the program it really is still there and it will come back" Customer: "Wow, I [+]